Refurbishers are sounding the alarm: millions of computers are about to break


Daniel Büchle, Managing Director at refurbisher AfB social & green

The end of support for Windows 10 in October 2025 is not good news for IT refurbishers, says AfB boss Daniel Büchle. About 240 million computers could end up on the scrap heap due to incompatibility with Windows 11, instead of being rebuilt and usable in a few years.

They fear that with the end of support for Windows 10, many millions of computers will end up on the scrap heap. Where is the problem?


Daniel Büchle: Analysts have warned against throwing away about 240 million computers due to hardware incompatibility with Windows 11, even though they can still be refurbished. Millions of new PCs need to be created to close the gap. A good deal for manufacturers, but not for the environment and climate. Because new IT production means additional resource consumption and emissions.


Why is this particularly critical for IT refurbishers?


Büchle: We rely on reuse and the longest possible life of used IT. The end of free support for Windows 10 will mean that many working notebooks and PCs will have to be recycled directly due to Windows 11 incompatibility instead of getting an extended life through refurbishment. In addition to the positive impact on the climate and the environment, refurbishing IT and mobile devices also has a social added value: refurbishing requires more work steps and working time than recycling and therefore creates more work. As an integration company, this is one of our main goals.

This is Refurbisher AfB

Daniel Büchle, Managing Director at refurbisher AfB social & green

Daniel Büchle, Managing Director at refurbisher AfB social & green

Daniel Büchle, Managing Director at refurbisher AfB social & green

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How does it affect users?


Büchle: Windows 10 is installed on millions of computers worldwide and is very popular. Moving to newer hardware always comes with costs. Even in the wealthiest countries, there are people, organizations and schools that rely on refurbished IT for cost reasons. And: Anyone who continues to use Windows 10 for free after October 2025 has significantly increased security risks.


How to solve the problem? Maybe through an extended update?


Büchle: After initial protests, Microsoft continued to offer security updates, but only as part of paid subscriptions. Extended updates are a good first step, but without clear statements about costs, necessary planning security is missing. This uncertainty among customers forces them to buy a newer device.


As IT refurbishers, we strive to rescue working technology from the waste. So I hope that Microsoft will rethink the whole thing to reduce electronic waste and create sustainable visions for the future of our IT landscape. Not only society, but also politicians and large companies certainly have opportunities to influence Microsoft.


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