New advanced branch of the Banca Popolare di Puglia and Basilicata inaugurated in Altamura – trmtv

The bank is launching an experimental initiative to improve the accessibility of banking services

Banca Popolare di Puglia e Basilicata has opened an innovative Evolved Branch in Altamura, designed to provide customers with independent access to various banking services.

Banca Popolare di Puglia e Basilicata inaugurated the new Evoluto branch via Bari n.21 in Altamura, Bari, Puglia on June 8, 2024. This experimental initiative aims to improve customer experience by giving them independent access to a wide range of banking services, traditionally carried out with the help of an operator.

The Evoluto Desk is designed as a modern and comfortable environment, equipped with a dedicated workstation that allows customers to perform banking services in a simple, secure and fast way. You can also access support and advice remotely. On certain days of the week, an operator will be present to assist customers in using the available functions and to carry out other banking operations that are not yet autonomous.

Thanks to the technology of partners Auriga and CSE, the range of available functions will be expanded in 2025, allowing customers to perform all operations independently or with the help of an external consultant.

“This evolved helpdesk represents a further step forward on our path of innovation,” said President Leonardo Patroni Griffi. “The autonomy and freedom offered by this new service will significantly enhance our customers’ banking experience, bringing the bank closer to their needs and strengthening our presence in the region.”

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